GIS COME E-STENSIONE DEL CUSTOMER DATABASE E DEL CRM NEL-LE IMPRESE E NEI SERVIZI.

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The paper illustrates the increasing opportunities related to the adop- tion of Geographic Information Systems (GIS) with the potential of Cus- tomer Database (CDB) and Customer Relationship Management (CRM) in the traditional analysis for the support decision system in the business management of private enterprise, service enterprise and public enterprise.

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Submitted by Ornella Mastrototaro
26/04/2016
in the project GIS, promozione e valorizzazione del patrimonio

last updated by Giulia Di Girolamo -- 27/04/2016

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