Cortesía telefónica

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Toda empresa debe comprender la importancia de la atención al cliente, para poder mejorar la prestación su servicio, y poder satisfacer las necesidades de sus clientes. É importante saber comunicar com o cliente ao telefone. A que devemos ter em atenção na hora de comunicar por telefone.

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Submitted by Ana Mª Santos Alcaide
05/04/2016
in the project Communication and Customer Service

last updated 12/04/2016

Original editing language: unknown
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