Comunicacion y atencion al cliente

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Es muy importante la escucha activa sobre un cliente. Y atender de maneras correctas al cliente. É muito importante a escuta ativa perante um cliente. Maneiras mais corretas de atender um cliente.

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Submitted by Ana Mª Santos Alcaide
05/04/2016
in the project Communication and Customer Service

last updated 12/04/2016

Original editing language: unknown
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LPs referring this OER
Atendimento ao cliente eficaz
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