Cliente furioso

view resource

Saber tratar a un cliente furioso. Intentar solucionar los problemas y estar siempre positivos. Siempre expresa la empatía. Como interagir com um cliente furioso. Saber solucionar os problemas e mantermo-nos positivos face a situações stressantes.

Type of material
Terms of use
Embed code
Target audience
Tags
Languages
Media formats
OER type
Metadata and online reference
Source repository

Submitted by Ana Mª Santos Alcaide
05/04/2016
in the project Communication and Customer Service

last updated 12/04/2016

Original editing language: unknown
Evaluations
No evaluation

Please log in to add evaluation.

LPs referring this OER
Atendimento ao cliente eficaz
Comments

No comments yet.

Please log in to leave a comment.