ICT in Tourism and Hospitality Industry: literature review
ICT have had tremendous impact virtually all industries and sectors, as well as, specific businesses processes. The impact of ICT on businesses relate to the facilitation of communication with organisational stakeholders, serving as an effective sales channel, providing an effective platform for engaging in marketing and others. Importance of conducting literature review in this paper can be explained in a way that it allows to present the most notable data about various important aspects of ICT in tourism and hospitality so that this data can be referred to during the case study analysis.
ICT have had tremendous impact virtually all industries and sectors, as well as, specific businesses processes. The impact of ICT on businesses relate to the facilitation of communication with organisational stakeholders, serving as an effective sales channel, providing an effective platform for engaging in marketing and others. Importance of conducting literature review in this paper can be explained in a way that it allows to present the most notable data about various important aspects of ICT in tourism and hospitality so that this data can be referred to during the case study analysis.
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Submitted by
Elena Baranova
03/05/2016
in the project Turismo sostenibile e nuove tecnologie
last updated 03/05/2016
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